Now Available

Introducing FM 3.0

A modern franchise management experience — rebuilt from the ground up to help you run smarter, serve families better, and grow your franchise faster.

Explore the Help Guides Launch FM 3.0 →

Watch the Walkthrough

See FM 3.0 in action — a full tour of the new features and where to find everything.

Guide
Member Management Help
Guide
Registration Help
Guide
FM 2.0 → FM 3.0 Navigation
You are here
What's New in FM 3.0
📖  Access these guides anytime in FM 3.0 — click your name › Help
💬  Have thoughts? Click your name › Feedback to share them directly in-app
Rebuilt

Member Management

Your member records are now faster, more organized, and easier to act on. Search across your entire membership, view complete player histories, and manage everything from one clean, tabbed interface.

  • Instant member search with filters for name, status, program, and more
  • Tabbed record view: Registrations, Credits, Cases, Waivers, and more
  • Add credits, log cases, and communicate with families from the record
  • View linked family members and registration history at a glance
FM 3.0 Member Management
Rebuilt

Registration Management

Every registration now lives in a structured, tabbed record with everything you need — no more hunting across multiple pages to find what you're looking for.

  • Search any registration by player, program, status, or date range
  • Tabbed record: Registration Info, Waivers, and Payments all in one place
  • Move registrations between programs with a guided wizard
  • Process payments and resend receipts without leaving the record
FM 3.0 Registration Management
📖  Access these guides anytime in FM 3.0 — click your name › Help
💬  Have thoughts? Click your name › Feedback to share them directly in-app
New Report

Dashboard

Get a real-time snapshot of your franchise's performance the moment you log in. Your Dashboard brings together the numbers that matter most — updated nightly and always front and center.

  • Live KPIs: Members, Registrations, Net Revenue, and Avg Reg Fee vs. prior year
  • Follow Ups panel: waivers, registration abandonment, refund requests, and more
  • My Rankings: see how your franchise stacks up across the network
  • Stats at a Glance and Growth Trends for deeper context
FM 3.0 Dashboard
New Report

Program Insights

Understand exactly how each of your programs is performing — compared to prior year and your historical best. Filter by venue, area, or program to pinpoint where growth is happening and where attention is needed.

  • Filter by franchise, year, season, venue, area, or program
  • Bar chart comparison: Final Total vs. Prior Year vs. Historical Best
  • % vs. prior year and % sold of prior year at a glance per program
  • Export data or save custom views for quick access
FM 3.0 Program Insights

Ready to get started?

Explore the FM 3.0 help guides — built specifically for franchise users.

Guide
Member Management Help
Members, credits, cases & communications
Guide
Registration Management Help
Search, records, payments & more
Guide
FM 2.0 → FM 3.0 Navigation
Find familiar pages in the new interface
Guide
Dashboard Help
KPIs, rankings, follow-ups & growth trends
Guide
Program Insights Help
Venue & program performance vs. prior year