Finding Your FM 2.0 Pages in FM 3.0
Use this guide to locate any FM 2.0 menu item from within FM 3.0's navigation
Guide
Member Management Help
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FM 2.0 → FM 3.0 Navigation
Help link in user menu
Access the help guides at any time — click your name in the top-right corner and select Help.

How It Works

FM 3.0 has been rebuilt from the ground up, but it still provides access to all of the FM 2.0 pages you rely on. Throughout the FM 3.0 navigation you will find links that open FM 2.0 pages directly — the page you need is still there, it just lives in a different place in the menu.

Use the Quick Lookup below if you know the name of the FM 2.0 page you're looking for. Or browse the sections below to see everything available under each FM 3.0 navigation area.

Tip: FM 3.0 navigation is organized into top-level sections in the left sidebar: Dashboard, Members, League Management, Content, and Admin. Each section may expand to show sub-sections. FM 2.0 links appear within those sub-sections.

Quick Lookup

Type any FM 2.0 page name to find where it lives in FM 3.0.

No matches found. Try a different search term.
FM 2.0 Page Name Find It In FM 3.0 FM 2.0 Location
Article ImagesContent › ContentFranchise › Content
AutorespondersContent › ContentFranchise › Content
Coaching ResourcesContent › ContentFranchise › Content
Dynamic URL BuilderContent › ContentFranchise › Content
Local Franchise Home Page SettingsContent › ContentFranchise › Content
Manage Franchise FAQsContent › ContentFranchise › Content
Manage NewsContent › ContentFranchise › Content
PartnersContent › ContentFranchise › Content
Practice PlansContent › ContentFranchise › Content
WaiversContent › ContentFranchise › Content
Add A MemberMembers › Members / RegistrationsFranchise › Members/Registrations
Find MembersMembers › Members / RegistrationsFranchise › Members/Registrations
Select MembersMembers › Members / RegistrationsFranchise › Members/Registrations
RegistrationsMembers › Members / RegistrationsFranchise › Members/Registrations
Manage Wait ListMembers › Members / RegistrationsFranchise › Members/Registrations
Manage CreditsMembers › Members / RegistrationsFranchise › Members/Registrations
Issue Member CreditsMembers › Members / RegistrationsFranchise › Members/Registrations
Issue Registration CreditsMembers › Members / RegistrationsFranchise › Members/Registrations
Follow UpsMembers › Members / RegistrationsFranchise › Members/Registrations
Other Network RevenueMembers › Members / RegistrationsFranchise › Members/Registrations
Rapid Member EntryMembers › Members / RegistrationsFranchise › Members/Registrations
ReferrersMembers › Members / RegistrationsFranchise › Members/Registrations
Enrollment FeeLeague Management › ProgramsFranchise › Program Setup
Multi Child DiscountLeague Management › ProgramsFranchise › Program Setup
Promo CodesLeague Management › ProgramsFranchise › Program Setup
Areas of PlayLeague Management › ProgramsFranchise › Program Setup
VenuesLeague Management › ProgramsFranchise › Program Setup
Create / Edit ProgramsLeague Management › ProgramsFranchise › Program Setup
Auto Coach CreditLeague Management › Volunteer ManagementFranchise › League Management
Coach RecruitmentLeague Management › Volunteer ManagementFranchise › League Management
Thank My CoachLeague Management › Volunteer ManagementFranchise › League Management
Background ChecksLeague Management › Volunteer ManagementFranchise › League Management
Roster BuilderLeague Management › Roster BuilderFranchise › League Management › Roster Builder
Team CodesLeague Management › League SupportFranchise › League Management
Edit Team NamesLeague Management › League SupportFranchise › League Management
Photo Days / Schedule NotesLeague Management › League SupportFranchise › League Management
Print / Email RostersLeague Management › League SupportFranchise › League Management
Print Team SchedulesLeague Management › League SupportFranchise › League Management
Print League SchedulesLeague Management › League SupportFranchise › League Management
Send Opening Day Schedule EmailsLeague Management › League SupportFranchise › League Management
Post Game ScoresLeague Management › League SupportFranchise › League Management
League StandingsLeague Management › League SupportFranchise › League Management
Operational EmailsLeague Management › League SupportFranchise › League Management
Email HistoryLeague Management › League SupportFranchise › League Management
SMS Texts — Set Up Game Day AlertsLeague Management › League SupportFranchise › League Management › SMS Text
SMS Texts — Send Custom Text MessagesLeague Management › League SupportFranchise › League Management › SMS Text
SMS Texts — SMS Text HistoryLeague Management › League SupportFranchise › League Management › SMS Text
Weather AlertsLeague Management › League SupportFranchise › League Management
Pre-Define TasksAdmin › Marketing PlansFranchise › Marketing Plans
Manage PlansAdmin › Marketing PlansFranchise › Marketing Plans
Franchise InfoAdmin › Franchise SetupFranchise › Franchise Set Up
Manage Canva AccessAdmin › Franchise SetupFranchise › Franchise Set Up
Edit CC ConfigurationAdmin › Franchise SetupFranchise › Franchise Set Up
Level 5 Employee AccessAdmin › Franchise SetupFranchise › Franchise Set Up
Manage ContactsAdmin › Franchise SetupFranchise › Franchise Set Up
Manage Facebook AccessAdmin › Franchise SetupFranchise › Franchise Set Up
Instagram ApprovalAdmin › Franchise SetupFranchise › Franchise Set Up
Member Referrals Opt InAdmin › Franchise SetupFranchise › Franchise Set Up
Manage FB Instagram ConnectionAdmin › Franchise SetupFranchise › Franchise Set Up
Franchise Support NotesAdmin › SupportFranchise › Support
Member Follow UpsAdmin › SupportFranchise › Support
Member IssuesAdmin › SupportFranchise › Support
PPC LeadsAdmin › SupportFranchise › Support
Support CasesAdmin › SupportFranchise › Support
Order TrackingAdmin › Online StoreFranchise › Online Store
ShopAdmin › Online StoreFranchise › Online Store
Work My PlansAdmin › ChecklistsChecklists › Marketing
Checklist TemplatesAdmin › ChecklistsChecklists › Operational Checklists
Work My ChecklistsAdmin › ChecklistsChecklists › Operational Checklists
Checklist HistoryAdmin › ChecklistsChecklists › Operational Checklists
Credit Card Transaction SearchAdmin › Reports › Financial ReportsReports › Financial Reports
Daily Transaction LogAdmin › Reports › Financial ReportsReports › Financial Reports
Franchise Fee SummaryAdmin › Reports › Financial ReportsReports › Financial Reports
Franchise RevenueAdmin › Reports › Financial ReportsReports › Financial Reports
Franchise Revenue By SeasonAdmin › Reports › Financial ReportsReports › Financial Reports
Insurance ReportAdmin › Reports › Financial ReportsReports › Financial Reports
Member TransactionsAdmin › Reports › Financial ReportsReports › Financial Reports
Merch Expense ClassificationAdmin › Reports › Financial ReportsReports › Financial Reports
My Growth OpportunitiesAdmin › Reports › Financial ReportsReports › Financial Reports
Order History (OLD)Admin › Reports › Financial ReportsReports › Financial Reports
Promo Codes UsedAdmin › Reports › Financial ReportsReports › Financial Reports
RankingsAdmin › Reports › Financial ReportsReports › Financial Reports
Tiered Pricing TrendsAdmin › Reports › Financial ReportsReports › Financial Reports
Wait List OpportunityAdmin › Reports › Financial ReportsReports › Financial Reports
Alpha RostersAdmin › Reports › Program ReportsReports › Program Reports
Autoresponder ScheduleAdmin › Reports › Program ReportsReports › Program Reports
Coach Check-InAdmin › Reports › Program ReportsReports › Program Reports
Coach Check-In (Old)Admin › Reports › Program ReportsReports › Program Reports
Coach Retention ReportAdmin › Reports › Program ReportsReports › Program Reports
Coaches On Opening DayAdmin › Reports › Program ReportsReports › Program Reports
Individual RegistrationsAdmin › Reports › Program ReportsReports › Program Reports
Jersey SummaryAdmin › Reports › Program ReportsReports › Program Reports
List CoachesAdmin › Reports › Program ReportsReports › Program Reports
List Teams By SeasonAdmin › Reports › Program ReportsReports › Program Reports
List VolunteersAdmin › Reports › Program ReportsReports › Program Reports
Listen 360 Report DatesAdmin › Reports › Program ReportsReports › Program Reports
Missing WaiversAdmin › Reports › Program ReportsReports › Program Reports
Populated ScoresheetsAdmin › Reports › Program ReportsReports › Program Reports
Print Coaches LabelsAdmin › Reports › Program ReportsReports › Program Reports
Print Player LabelsAdmin › Reports › Program ReportsReports › Program Reports
Program Frequency Of PlayAdmin › Reports › Program ReportsReports › Program Reports
Program OverviewAdmin › Reports › Program ReportsReports › Program Reports
Program Upsell ReportAdmin › Reports › Program ReportsReports › Program Reports
Registrations In Shopping CartAdmin › Reports › Program ReportsReports › Program Reports
Score Retention ReportAdmin › Reports › Program ReportsReports › Program Reports
SMS Opt In ReportAdmin › Reports › Program ReportsReports › Program Reports
Training ResultsAdmin › Reports › Program ReportsReports › Program Reports
CSC Merchandise Status ReportAdmin › Reports › Status ReportsReports › Status Reports
CSC Opt Out ReportAdmin › Reports › Status ReportsReports › Status Reports
CSC SummaryAdmin › Reports › Status ReportsReports › Status Reports
Frequency Report: By SeasonAdmin › Reports › Status ReportsReports › Status Reports
Marketing Call Opt-In ReportAdmin › Reports › Status ReportsReports › Status Reports
Marketing SMS Opt-In ReportAdmin › Reports › Status ReportsReports › Status Reports
Marketing SMS ReportAdmin › Reports › Status ReportsReports › Status Reports
Member Marketing AnalysisAdmin › Reports › Status ReportsReports › Status Reports
Member Referral ReportAdmin › Reports › Status ReportsReports › Status Reports
Monthly Network ScorecardAdmin › Reports › Status ReportsReports › Status Reports
Moved RegistrationsAdmin › Reports › Status ReportsReports › Status Reports
Player Counts By ZipAdmin › Reports › Status ReportsReports › Status Reports
PPC ReportAdmin › Reports › Status ReportsReports › Status Reports
Program Status ReportAdmin › Reports › Status ReportsReports › Status Reports
Registration Marketing AnalysisAdmin › Reports › Status ReportsReports › Status Reports
RenewalsAdmin › Reports › Status ReportsReports › Status Reports
Renewals By SeasonAdmin › Reports › Status ReportsReports › Status Reports
Season ProgressAdmin › Reports › Status ReportsReports › Status Reports
Website ActivityAdmin › Reports › Status ReportsReports › Status Reports
FAC Rep ConstituentsAdmin › Reports › FAC Rep ConstituentsReports › FAC Rep Constituents
DashboardDashboard (top of left nav — new in FM 3.0)No FM 2.0 equivalent
Program InsightsProgram Insights (top of left nav — new in FM 3.0)No FM 2.0 equivalent

Content

All FM 2.0 content management pages are accessible under Content in the FM 3.0 left navigation.

Content › Content was: Franchise › Content in FM 2.0
FM 2.0 Page
Article Images
Autoresponders
Coaching Resources
Dynamic URL Builder
Local Franchise Home Page Settings
Manage Franchise FAQs
Manage News
Partners
Practice Plans
Waivers

Reports

FM 3.0 keeps all FM 2.0 report pages accessible under Reports in the left navigation — exactly where they've always been. In addition, FM 3.0 introduces two brand new reporting tools at the top of the left nav.

New in FM 3.0: Dashboard and Program Insights are purpose-built FM 3.0 reports — not FM 2.0 pages. They appear at the top of the left nav marked NEW. See the help guides below to get started.
Dashboard  NEW new in FM 3.0 — no FM 2.0 equivalent

Your franchise health at a glance — KPI tiles (Members, Registrations, Net Revenue), Follow-Ups, My Rankings, Customer Satisfaction (NPS), Stats at a Glance, and Growth Trends. Loads automatically when you log into FM 3.0.

Open Dashboard Help Guide →
Program Insights  NEW new in FM 3.0 — no FM 2.0 equivalent

Track registration performance vs. prior year by Venue, Area of Play, or individual Program. Filter by sport, type, gender, and venue. Export to CSV or Excel. Save custom views for quick access.

Open Program Insights Help Guide →
Admin › Reports › Financial Reports was: Reports › Financial Reports in FM 2.0
FM 2.0 Page
Credit Card Transaction Search
Daily Transaction Log
Franchise Fee Summary
Franchise Revenue
Franchise Revenue By Season
Insurance Report
Member Transactions
Merch Expense Classification
My Growth Opportunities
Order History (OLD)
Promo Codes Used
Rankings
Tiered Pricing Trends
Wait List Opportunity
Admin › Reports › Program Reports was: Reports › Program Reports in FM 2.0
FM 2.0 Page
Alpha Rosters
Autoresponder Schedule
Coach Check-In
Coach Check-In (Old)
Coach Retention Report
Coaches On Opening Day
Individual Registrations
Jersey Summary
List Coaches
List Teams By Season
List Volunteers
Listen 360 Report Dates
Missing Waivers
Populated Scoresheets
Print Coaches Labels
Print Player Labels
Program Frequency Of Play
Program Overview
Program Upsell Report
Registrations In Shopping Cart
Score Retention Report
SMS Opt In Report
Training Results
Admin › Reports › Status Reports was: Reports › Status Reports in FM 2.0
FM 2.0 Page
CSC Merchandise Status Report
CSC Opt Out Report
CSC Summary
Frequency Report: By Season
Marketing Call Opt-In Report
Marketing SMS Opt-In Report
Marketing SMS Report
Member Marketing Analysis
Member Referral Report
Monthly Network Scorecard
Moved Registrations
Player Counts By Zip
PPC Report
Program Status Report
Registration Marketing Analysis
Renewals
Renewals By Season
Season Progress
Website Activity
Admin › Reports › FAC Rep Constituents was: Reports › FAC Rep Constituents in FM 2.0

Visible to franchisees who serve on the Franchise Advisory Council (FAC) only.

Members

Member and registration management pages are under Members in the FM 3.0 left navigation.

Tip: FM 3.0 has fully built member and registration management — see the Member Help and Registration Help guides to get started with those. The links below give you continued access to the FM 2.0 versions as well, so you have both available.
Members › Members / Registrations was: Franchise › Members/Registrations in FM 2.0
FM 2.0 Page
Add A Member
Find Members
Select Members
Registrations
Manage Wait List
Manage Credits
Issue Member Credits
Issue Registration Credits
Follow Ups
Other Network Revenue
Rapid Member Entry
Referrers

League Management — Programs

Program setup pages are found under League Management › Programs.

League Management › Programs was: Franchise › Program Setup in FM 2.0
FM 2.0 Page
Enrollment Fee
Multi Child Discount
Promo Codes
Areas of Play
Venues
Create / Edit Programs

League Management — Volunteer Management

Volunteer and coach management pages are under League Management › Volunteer Management.

League Management › Volunteer Management was: Franchise › League Management in FM 2.0
FM 2.0 Page
Auto Coach Credit
Coach Recruitment
Thank My Coach
Background Checks

League Management — Roster Builder

The Roster Builder has its own dedicated section under League Management › Roster Builder.

League Management › Roster Builder was: Franchise › League Management › Roster Builder in FM 2.0
FM 2.0 Page
Roster Builder

League Management — League Support

Day-to-day league operations pages — schedules, rosters, scores, emails, and texts — are all grouped under League Management › League Support.

League Management › League Support was: Franchise › League Management in FM 2.0
FM 2.0 Page
Team Codes
Edit Team Names
Photo Days / Schedule Notes
Print / Email Rosters
Print Team Schedules
Print League Schedules
Send Opening Day Schedule Emails
Post Game Scores
League Standings
Operational Emails
Email History
SMS Texts — Set Up Game Day Alerts
SMS Texts — Send Custom Text Messages
SMS Texts — SMS Text History
Weather Alerts

Admin — Marketing Plans

Marketing plan management is under Admin › Marketing Plans.

Admin › Marketing Plans was: Franchise › Marketing Plans in FM 2.0
FM 2.0 Page
Pre-Define Tasks
Manage Plans

Admin — Franchise Setup

Franchise configuration and settings are under Admin › Franchise Setup.

Admin › Franchise Setup was: Franchise › Franchise Set Up in FM 2.0
FM 2.0 Page
Franchise Info
Manage Canva Access
Edit CC Configuration
Level 5 Employee Access
Manage Contacts
Manage Facebook Access
Instagram Approval
Member Referrals Opt In
Manage FB Instagram Connection

Admin — Support

Support cases, follow-ups, and issue tracking are under Admin › Support.

Admin › Support was: Franchise › Support in FM 2.0
FM 2.0 Page
Franchise Support Notes
Member Follow Ups
Member Issues
PPC Leads
Support Cases (All Types)

Admin — Online Store

Online store access is under Admin › Online Store.

Admin › Online Store was: Franchise › Online Store in FM 2.0
FM 2.0 Page
Order Tracking
Shop

Admin — Checklists

Both marketing plan checklists and operational checklists are combined under Admin › Checklists.

Admin › Checklists was: Checklists › Marketing and Checklists › Operational Checklists in FM 2.0
FM 2.0 PageFM 2.0 Section
Work My PlansChecklists › Marketing
Checklist TemplatesChecklists › Operational Checklists
Work My ChecklistsChecklists › Operational Checklists
Checklist HistoryChecklists › Operational Checklists

Home Office Only

The following FM 3.0 sections are restricted to Home Office and Admin users. Franchise users will not see these in their navigation.

Admin › Maintenance was: Admin › Maintenance in FM 2.0
FM 2.0 Page
Announcements, Billing Contracts, Franchises, National Discounts, Metro Areas, Waiver Content, and more
Admin › Security was: Admin › Security in FM 2.0
FM 2.0 Page
Departments, Permissions, Persons, Roles
Admin › Customer Service was: Customer Service in FM 2.0
FM 2.0 Page
CSC Entry, CSC Reporting, DID Numbers, Outbound Calling Programs, Critical Dates, and more